Workforce management and vacation planning : a case study in bank branches.
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Date
2021
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Abstract
The problem of vacation and workforce allocation has been a broad field
for conducting research in management and operational research. However, even
though it is a common and well-known problem, finding good solutions is usually a
difficult task given its combinatorial feature, making it even more difficult to find the
optimal solution in order to minimize costs, tailor planning to workers' preferences,
distribute shifts equally and meet the constraints of labor. This paper addresses the
vacation and workforce allocation problem considering a banking sector scenario,
developing a solution approach based on heuristic procedures and mixed integer
linear programming. As a result, the proposed approach was able to generate a
coverage and allocation matrix for workers and identify shortcomings in the
company's vacation coverage capacity.
Description
Keywords
Workforce allocation, Optimization, Alocação da força de trabalho, Otimização
Citation
BONELLI JÚNIOR, M. A.; LIMA, A. L. B.; MARTINS, A. X. Workforce management and vacation planning: a case study in bank branches. Exacta, v. 19, n. 1, p. 73-86, jan./mar. 2021. Disponível em: <https://periodicos.uninove.br/exacta/article/view/14507>. Acesso em: 12 set. 2021.