A knowledge taxonomy in the context of organizational routines : an study in a public university.
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Date
2019
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Abstract
Knowledge is one of the most important assets in organizations. While
there are several studies about knowledge management, there are few texts dedicated
to classifying the existing types of knowledge in the organizational context. As such,
the concept of knowledge is still overlooked in the organizational literature. Hence, this
situation poses a dilemma: how could a thing that is not well understood to be
adequately managed? Drawing on current knowledge taxonomies and the
organizational routines concept, we address this gap by outlining a taxonomy of how
knowledge manifests in the execution and structuration of organizational routines. This
taxonomy is generated through the grounding process of examining the organizational
routines of an academic department in a public university. As the main result, there are
proposed four basic types of knowledge: stable-reproducible, problem-solving,
incremental-shift, and paradigmatic-shift. As the main theoretical contribution, this
paper introduces a knowledge taxonomy, which is an alternative view of the current
taxonomies. As a practical implication, these four types of knowledge presented
suggests the necessity of the development of specific knowledge management
practices for each type of knowledge.
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Keywords
Grounded theory, Knowledge management, Knowledge classification, Gestão do conhecimento, Classificação do conhecimento
Citation
SILVA, S. E. et al. A knowledge taxonomy in the context of organizational routines: an study in a public university. INOVAE, São Paulo, v. 7, p. 269-291, jan./dez. 2019. Disponível em: <http://www.revistaseletronicas.fmu.br/index.php/inovae/article/view/2073>. Acesso em: 10 mar. 2020.